How to Hire Employees for your Cleaning ServicesJun 22, 2022 | Angela
It is difficult to find good staff for your cleaning business. And when you do, keeping them can be even more challenging.
Staffing is by far the hardest part of running a commercial business, according to TimeConnect's survey. Obviously, there are many other challenges a cleaning business owner might tackle, but hiring is still the toughest obstacle.
But when you get an ideal staff for your cleaning business, that struggle will become fruitful for your business in the long term. Employees are the face of your business, and they are the ones who will interact with your clients on a daily basis.
Steps to be taken to hire employees for your cleaning business :
At first, you have to understand what you want in your ideal employee. Before starting the hiring process for your cleaning business, you should have an idea of what kind of employee you need. There is a high chance that you may hire the wrong person, which can negatively affect your brand and business image.
So, here are five steps to be taken when hiring employees for your cleaning business:
Set an exemplary job description for the role
A job advertisement is usually your potential employee's first contact with your company. So, make sure it's impressive.
When writing a job description for an employee, make sure to add a human aspect to that role and try to add real pictures of your company logo and employees.
Things to include in the job description before posting:
- Your Cleaning Company’s overview
- Job Title and description
- Job requirements (Driving license, own car, previous experiences, clean criminal record, etc.)
- Expected Salary range
- Possible benefits
- Perks and incentives (If any)
- Work hours and holidays
Advertise the job opportunities
To advertise the job opportunities, you can use Social media, Newspapers, and Job portals like Craiglist, yelp, Indeed, Linkedin, and Glassdoor. You can also use flyers for job postings.
If you already have a small team of employees, then you can incentivize them for referrals and recommendations. This is one of the best ways to acquire a good amount of employees in less time.
If you are a busy person and do not have enough time to advertise or hire, then you can outsource this task to professional recruiters.
Identify your ideal employee
It's quite difficult to find a perfect employee but still, there are various methods to assess the ideal employee for your business with this easy method.
Before you start recruiting an employee for your cleaning company, you must check these five traits: Experience, Friendliness, Trustworthiness, Commitment and Dedication.
An ideal employee must excel in all those traits written above! There are higher chances of retaining such types of employees.
Create Employee Handbook for your cleaning business
Each cleaning business varies according to its country, culture and its own ideals of the business owner. That's why we encourage you to create a custom employee handbook to suit your needs.
Here are some of the basic things you should include in the handbook:
- Attendance Policy
- Dress code
- Acceptable behaviour in the customer's home
- Anti-discrimination policies
- Define required cleaning tasks and daily expectations
- Benefits & Leave
- Policy on soliciting your clients for their own profit
- Payroll policy
Create a Training Plan
Untrained cleaners are most likely to waste time and expensive cleaning products while creating havoc for your client. It's risky to send an untrained worker for cleaning tasks. That's why you should create an SOP for your employee’s training program.
When creating a training program for your cleaning team, you must focus on these things:
- Soft Skills
- Develop a Standard operating procedure for each task
- Create checklists
- Risk assessment
- Equipment usage
- Proper knowledge of different cleaning chemicals
- Evaluate performance daily
Hiring a dedicated and hardworking individual is very difficult, but once you have found the ideal employee for your business who cares about your company motto and customer expectations, then nothing can stop you from achieving success.